We’ve been building websites and developing strategies that keep up with today’s modern web since 2010. This FAQ should answer most of the questions clients have approached us with over the years.
I need a website, but this is all new to me. How does this work?
Our whole purpose is to make the whole web and digital marketing aspect of your business as easy and simple for you as possible. Clients come to us when they want us to come in and take care of the technical stuff so that they can focus more on their business and what they do best.
We follow a process that is tried and true for our clients, no matter their industry or background.
How much will this cost?
The cost of a website can vary depending on multiple factors. Our projects typically start in the $4,000 range for basic business sites and range upwards depending on your goals, specifications and unique needs.
How long does it take to design and develop a website?
The time it takes to build a website depends on the features, requirements, content and complexity a client requires. A basic website can take up to 4 to 6 weeks from beginning to end. Before we start any project, our team does research, discovers all the pertinent information, gathers content and estimates a timeline.
Do I need to do have my own domain name, hosting or anything else?
If you do have your own domain name or hosting, we can work with most major web hosting providers. If you don’t, we can host your website on our own private dedicated server. We actually recommend using our own server, as we can maintain, update, safeguard and backup your website. As part of our process, we will make our recommendation and present options for hosting your project.
Will my website work/look good on mobile devices?
Yes, only work with themes and frameworks that have been tested and work for mobile.
What about e-commerce and online stores?
Yes, we definitely can set you up with an online store!
Do I need an SSL certificate? Could you set me up with one?
We believe you should secure your site with an SSL certificate so that your website is served under HTTPS if possible, especially if you’re collecting personal information or processing orders via e-commerce. If we host your website on our private dedicated server, we will set up your website with an SSL certificate from Let’s Encrypt. Let’s Encrypt offers free SSL certificates, meaning you can avoid paying fees which can cost up to $75/year. If you’re not on our server, we will do our best to use Let’s Encrypt, but cannot guarantee its use, depending on what your web host company offers. Otherwise, we can set you up with an SSL certificate at your web host’s yearly rate.
What is a Content Management System(CMS)? / Isn’t WordPress just for blogs?
A Content Management System is typically a bundle of software (files on a web server) and a database, that makes publishing content on the web easy for those without knowing how to code or technical web design/development skills. A CMS makes the publishing of posts, pages, media, and other content easy, via a backend user interface. Common Content Management Systems are WordPress, Drupal, and Joomla. Our agency specifically works with WordPress.
Do you provide support and training?
We believe that support and training is the most important part of our work. When your website is launched and live, your continued use of the website as part of your personal and business goals will be key. We pride ourselves on supporting our clients so that they can be more effective and efficient and not be bogged down by the technical details.
Can you help me with social media and email marketing?
Yes! If you are signed up for a Care Plan, we can include social media and email marketing services.
Do you do logos or other graphic design work?
We primarily specialize in the design and development of websites, but are happy to recommend designers and design services that can help you with graphic design work.